SALES RETAIL

Retail Sales Skills Enhancement Workshop

 Program Schedule: 3 hr per day for 2 days

Program Deliverables:

1.     Customer Buying Behaviour

2.     What Customers really want?

3.     Characteristics of a good Retail Sales Person

4.     Why First Impression Matters and how to make the best first impression

5.     Why Attitude is everything

6.     What Etiquettes are required for Retail Sales Persons and why they matters?

7.     Excellent Ways to Sell (Worldwide Proven Retail Sales Techniques like ALF Technique,   AIDA Technique, G.U.E.S.T. Technique)

8.     How to Turn around Customers Complaints?

9.     Tips for Excellent Customer Service

10.  How to make it easy for Customers to buy

11.    How to deal with Angry / Difficult Customers?

POST PROGRAM TAKEAWAYS FOR THE PARTICIPANTS:

• Improved selling skills, hence increased sales
•  Enhanced customer service skills hence satisfied customers
• More self worth, motivation, self confidence
• Improved work place discipline

For details about admission, course content, duration, class timing , fee structure  

visit our centre and speak to our admission counsellor today:

Address :

2, Thunder Zone Business Centre,

Thatte Nagar, Near IDBI Bank, 

Gangapur Road, Nashik

PH: 0253-6592232